Microsoft’s Scout Signals the Next Step in Workplace AI Automation
Microsoft is expanding its vision for workplace AI with the introduction of Scout, an autonomous digital assistant designed to manage tasks across the Microsoft 365 ecosystem. Unveiled as part of Microsoft’s broader Autopilot initiative, Scout represents a shift from traditional AI assistants that respond to prompts toward agents capable of independently completing work on a […]
Meta Pushes Deeper Into Social Commerce With AI-Powered Business Agents
Meta is expanding its role in digital commerce with the introduction of Business Agent, an AI-powered system designed to automate customer interactions, product discovery, and transaction workflows directly within its messaging platforms. The technology is being integrated across Instagram, Messenger, and eventually WhatsApp, allowing businesses to engage customers, answer support requests, and facilitate purchases without […]
Shell Expands Industrial AI Strategy with Autonomous Maintenance Agents
Shell is deepening its investment in industrial artificial intelligence through an expanded partnership with C3 AI, moving beyond traditional predictive maintenance and toward autonomous maintenance workflows powered by AI agents. The energy giant already relies on C3 AI’s Reliability Suite to monitor more than 30,000 critical assets across its upstream and downstream operations. The next […]